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Cookie Policy

Last Updated: September 10, 2026

This document outlines how 12joker uses cookies and similar tracking tools to provide a functional, secure, and tailored experience for our users in Malaysia.

What Are Cookies?

Cookies are small text files that a website stores on your device (computer, smartphone, or tablet) when you visit. They act as a memory for the site, allowing it to recognize your device and remember specific details about your visit. Besides standard cookies, we may use similar technologies such as local storage—which stores data locally within your browser—and tracking pixels, which are tiny transparent images used to monitor user interactions.

For a gambling platform, these technologies are essential. They ensure that your session remains secure, your account preferences are preserved, and the transition between the game lobby and the payments section is seamless. Without these tools, you would have to re-authenticate your identity and reset your preferences every time you refreshed a page or navigated to a different part of the site.

Types of Cookies We Use

We categorize our cookies based on their purpose to help you make informed choices about your privacy. Some are mandatory for the platform to operate, while others are optional but enhance your experience.

How We Use Cookies

Authentication and Security

We use cookies to maintain your session, ensuring that only you can access your account and that your secure connection remains active.

Preference Management

Cookies allow 12joker to remember your custom settings, such as language or layout preferences, so you don't have to set them manually on every visit.

Fraud Prevention

We analyze device fingerprints and cookie data to detect multi-account abuse and protect the platform from malicious activity.

Usage Analytics

By measuring which pages are frequently used, we can refine the user interface and improve the performance of the download app experience.

Third-Party Cookies

In addition to our own cookies, we allow trusted third-party service providers to place cookies on your device. These providers include analytics partners who help us measure traffic, advertising networks that deliver relevant content, and specialized payment and fraud prevention services that ensure the security of your transactions.

Because these cookies are managed by external entities, we do not have direct control over them. We encourage you to review the individual privacy and cookie policies of these providers to understand how they process your data.

How to Manage or Disable Cookies

You have the right to decide which cookies are stored on your device. Most modern browsers allow you to block or delete cookies through their settings menus. Please be aware that disabling essential cookies will prevent you from using core features, such as the 12joker login process or making MYR deposits.

Chrome: Settings > Privacy and security > Third-party cookies.
Safari: Settings > Safari > Advanced > Website Data.
Firefox: Settings > Privacy & Security > Cookies and Site Data.
Edge: Settings > Cookies and site permissions > Manage and delete cookies.

Alternatively, you can use "Incognito" or "Private" browsing modes. These modes automatically delete cookies when you close the window, though they do not prevent the site from using cookies during your active session.

Cookie Consent & Your Choices

Your control over cookies is primarily handled through your browser settings as described above. Where the platform displays a cookie notice, you may be able to adjust your preferences there. Regarding your personal data, you may have rights to access, correct, or request the deletion of your information where provided by applicable laws in Malaysia.

Since this cookie policy is a supplement to our general rules, for more comprehensive information on our data handling practices, please visit our Terms & Conditions page.

Updates to This Cookie Policy

We may update this policy to reflect changes in our technology or legal requirements. Any modifications will be posted on this page. We recommend checking the "Last Updated" date at the top of this document periodically to stay informed about how we manage your data.

Contact Information

If you have any questions regarding our use of cookies or wish to request more information, please reach out to us through the support center or via the contact email address provided in the site footer.

Please gamble responsibly. Users must be 21+ to access our services. Learn more about Responsible Gaming.